COVID-19 EDIT:
Normally, we use ePacket delivery to ship internationally; when shipping in this way, your package is placed in the cargo space on a commercial aircraft and flown your country, at which point it is picked up by your country’s postal service and delivered to your address.
In recent weeks, commercial flights around the world have been drastically reduced so we are currently relying on third-party logistics companies for international shipping. Each of these companies handles a single country or a small group of countries; we are constantly looking for the best options and working with them to expand our shipping capabilities to their pre-COVID level.
Orders will ship no more than 7 days after you order, as the third-party logistics companies we work with have only one flight per week available for many countries.
Currently, here is where we can ship to and the estimated shipping times. With a few exceptions, the shipping times are all slower than normal due to COVID-19. If your order takes longer than 35 days to reach you, we will refund you 30%, and if it takes longer than 42 days, we will refund you in full or reship your order.
Europe:
UK: 4-10 days
Germany, Italy, and France: 13-17 days
Rest of EU countries: 17-27days
Non-EU European countries: 25-35days
North America:
US: 27-30 days
Canada: 15-20 days
Mexico: 15-20 days
Asia:
Japan, Korea, Hong Kong, Taiwan, Malaysia, Singapore, Thailand, Vietnam: 15-20 days
Russia: 17-30 days
Kazakhstan: 30 days
Australia, New Zealand:
15-20 days
Africa:
South Africa: 35 days
Middle East:
Israel: 35 days
South America:
Brazil: 35 days
This list is subject to change; shipping times will likely improve over the coming months, and we will continue adding more countries as these options become available to us.
